Join the platform of choice for RIAs who want modern technology, lower fees, and more time to do the real work of advising clients.
Underneath Hazel's remarkable assistance, there is a powerful network of cybersecurity features engineered to keep client data safe, private, and within your control.
Privacy and Security
Hazel does not train AI models on your data. When data is shared with AI model providers and subprocessors to perform services on your behalf, it is governed by strict no-training and data retention controls.
Hazel operates under zero data retention terms with core AI model providers. Your data is processed only to deliver the response you requested, then immediately deleted. It is not stored, logged, or reused beyond what is technically required to complete the request.
Data captured by Hazel is never used for training or improving Large Language Models (LLMs). The AI model providers and subprocessors we partner with are contractually prohibited from using customer data for training, model improvement, or any secondary purpose.
Choose what gets recorded, how long it’s retained, and when it’s deleted across video, audio, transcripts, and meeting summaries within Hazel. Set it once with simple, intuitive controls, and update any time to align with your firm’s security and compliance requirements.
Hazel must be admitted to join meetings. And when recording begins, Hazel automatically notifies participants via chat so everyone has clear visibility.
You can also create unlimited custom meeting templates to consistently capture and document participant consent status.
Hazel is brought to you by the modern custodian, Altruist. Now the third largest custodian in the US, based on the number of RIAs served, Altruist offers 5,000+ advisors cybersecurity they can trust. As an engineer-built, digital-first, tech company, Altruist has been leading in online security since its very inception in 2018.
“Hazel has helped our team move faster. With a trusted model integrated directly with our CRM, we can maximize our time and focus without worrying about data use and access.”
This testimonial was given by a current client. Neither Altruist nor its affiliates paid for this testimonial, but we do earn revenue from financial advisors who use our software, from assets invested through our broker-dealer (Altruist Financial LLC) and assets using services made available by our registered investment adviser (Altruist LLC). The promoting advisor received compensation or other benefits from Altruist through the promoting advisor's participation in one or more of Altruist's various programs, which created a conflict of interest on the promoting advisor's part and may have influenced the view(s) expressed by the promoting advisor. For more details on program compensation and benefits and related conflicts of interest, please visit altruist.com/RIA-testimonial. For additional information about the promoting advisor's conflicts of interest when expressing its views about Altruist or Altruist's affiliates, please see the promoting advisor's advisory program brochures, available at https://adviserinfo.sec.gov/. This testimonial may not represent the experience of others and it is not a guarantee of results.
Security is one of the areas where advisors have the most questions, and for good reason. In wealth management, client trust is everything, and safeguarding sensitive information is non-negotiable. Here are the questions we hear most often, along with our answers:
